IT Services2020-01-17T07:49:28-08:00

Services

We understand IT so you don’t have to

Avoid expensive service calls and extended downtimes with our fair flat-fee pricing and proactive monitoring system. We can identify and repair many issues before you’re even aware of them. On those days when things just aren’t going your way, we’re available 24/7/365 for you IT emergencies so you’ll be up and running in no time.

More than just emergency service

We offer more than just emergency IT service. We know that as business owners and managers, it’s not just those times the server is smoking that keep you up at night. It’s data backup and recovery, it’s planning the new network, it’s having clear phone calls that don’t cost a fortune, it’s making sure your team is connected to everyone and everything that they need, and it’s making plans in case disaster strikes. Let us take away the worry and stress.

Peace of mind with no obligation

We’re so confident you will love our service that we don’t lock you into a complex, long-term contract.  Our contracts are month-to-month because we know you’ll love the service and our ability to adapt to your business needs.

Save time and money

IT service is necessary for any growing business. Investing in modern computer and mobile systems that are well-planned and maintained, keeping data secure and backed-up, and have a trusted professional to handle the emergencies will keep your head and shoulders above your competition, where you deserve to be.

San Diego IT services

Let’s be honest, you don’t have time to deal with computer problems. After all, if your system goes down or something goes wrong, the downtime can be devastating to your bottom line. There’s no time for poking around and trying to piece things together. You need to be up and running FAST.  What’s even better than having a skilled, vetted IT master at your beck and call?  Having a system that monitors itself 24/7/365 scanning for potential problems before they even happen!

DON’T WAIT FOR PROBLEMS TO STRIKE
CHOOSE THE PROACTIVE SYSTEM THAT SAVES YOU TIME AND MONEY

The future is here! Any professional service (doctors, dentists, accountants, attorneys, etc.) understands the importance of having their documents, records, and files ready-to-go at a moment’s notice. Having a reliable, secure system is a must.

Our Continuous Monitoring system is a lean, mean, detective from the street. OK, maybe not, but it is a small, barely noticeable, monitoring powerhouse that keeps your machine running smoothly.

The program run quietly in the background.  It’s so small you won’t even notice any slowdown or lag in your system.  Don’t let its small size fool you!  The program is like having a technician living in your computer.  It constantly checks your system to make sure all your services are running, that your computer is up-to-date, and that your system is capable of keeping up with your busy schedule.  If it finds something that it can’t fix on its own it alerts our team of engineers so they can handle the issue before it is a problem for you, keeping you and your team productive and profitable.

Continuous Monitoring will:

  • Runs in the background using minimal resources
  • Monitor hardware health
  • Initiate software deployment
  • Implement Windows service updates and patches
  • Alert our team of potential problems
  • Offer ScreenConnect remote support, so our IT professionals can fix your system from afar

There are few certainties in business except: there are never enough hours in the day or enough money in the bank. While you’re being the productive, busy bee, it’s hard to imagine fitting even one more thing in, especially if that “one more thing” is something as important as maintaining your computer systems, network, and equipment. Who has the time? Who has the expertise?

We do.

The Computer Admin’s team of IT professionals saves you time, money and energy by keeping your system running smoothly, your data protected, and your system secure.

We offer a range of products and services for whatever IT support you need.  From network planning to system monitoring, from general support to phone system setup, we have a tech that is ready to help you now.

PLAN AND CONNECT
Plan your system so it can expand with your business.

We’ll help you by:

  • Planning and recommending new equipment (computers, phones and other electronic devices)
  • Finding the equipment you need at a great price
  • Connecting systems to ensure the most efficient use of resources

SUPPORT
Depend on our knowledgeable and reliable technicians when you have a technical issue.

We’ll help you by:

  • Fixing common system and network issues (like the blue screen of death!)
  • Setting up new systems or software and removing the old
  • Ensuring compatibility between computers, servers, other hardware, mobile devices and peripherals
  • Regularly checking software and system compatibility

NETWORKING
Make the most of your systems connectivity so your team stays productive and competitive.

We’ll help you by:

  • Developing network plans
  • Setting up servers and maintaining VMware (Virtualization and Cloud Computing to make clients more agile, responsive and profitable)
  • Microsoft Exchange (Email and Calendar)
  • Planning your internal Exchange environment or helping you migrate to Microsoft Office 365

DATA RECOVERY
Your data is the lifeblood of your business. Trust your damaged drive to the professionals.

We’ll help you by:

  •     Using DriveSavers’ spectacular service to recover your data from RAID to desktops, laptops, smartphones, tablets, cameras and other digital devices.

Keep your data safe with our secure, on and off-site backup solutions. Are you ready for the unexpected? If there was a flood, fire, power outage, break-in, system failure or any other disaster, would you be able to continue business?  How long would it take to be up and running again?  Did you just cringe?  When your business is on the line, we understand that it’s critical to not only recover lost data, but to recover it quickly, so your team can resume productivity.

Be prepared for the unexpected

The best backup and recovery systems start with a well-thought-out plan. When you go offline, what are the most important factors to consider to get you and your team back to productivity quickly? We start with an assessment and consultation to evaluate your risk tolerance, acceptable downtime, data, and systems to determine your backup needs and recovery priorities. We’ll make recommendations to ensure that when the unexpected occurs, you are ready with a plan and access to your data when you need it.

Safety First

We understand your data is important and sensitive. You and your clients need to know that the information in your hands is safe and secure. With up to three levels of backup (local, west coast, and east coast) and encryption services, we do everything possible to make sure your data is safe and accessible.

Your data is your most valuable asset. Make sure it’s protected.

Backup and Disaster Recovery:

  • Gives you a plan for when disaster strikes
  • Backs-up on a pre-determined schedule
  • Keeps data secure with up to three iterations (local, west coast, and east coast)
  • Makes data available in as little as a few hours–rather than days or weeks
  • Is Budget-friendly for small and large businesses

Are you taking full advantage of all your resources? Can you and your team access all your data when and where they need it?

Boost your efficiency and productivity with a well-planned network

You know how important it is to have the right tools for the right job. Sure, a butter knife will eventually cut a steak, but is it the best solution? How much time and frustration would you save if you used a sharper knife?  The same goes for your network. Planning your network and choosing the right tools for the job boosts productivity, minimizes frustration, and gives your business a solid foundation on which to grow. We’ll help you choose, install, and maintain all of your tech–servers, computers, and peripherals, so you and your team are working efficiently and effectively.

Why should you plan your network?

  • Creates a faster, more responsive system
  • Allows your team to access critical information in the office or from the road
  • Ensures sensitive data is safe and secure
  • Enables you to plan and respond quickly and efficiently to disasters
  • Prepares your systems for effective backup
  • Ensure you have the memory, processing power. and storage you need to stay up-to-date

Are you tired of high monthly phone bills, poor customer service and being nickeled and dimed by the phone company? There is a better way that will save you, and your business, time, money and frustration, voice over internet protocol or VoIP.

Save time, money, and energy

Instead of using traditional phone lines, VoIP harnesses the power of the internet and cloud-based computing to provide feature-rich calling to businesses for a fraction of the cost of traditional systems. Clear calls, easy transitions from office to mobile, auto-attendants, phone trees, and multi-language support are all included. Your team will be productive and effective whether they’re in the office or on the road. As your business grows, your system grows with you! It’s simple to add lines, extensions, and equipment. Plus, if you ever have any issues with your system, The Computer Admin’s stellar customer service is just a call away. We’ll help you plan a system that works best for your business needs.

How is VoIP better than traditional phone service?

  • VoIP systems grow with your business
  • Low setup costs
  • Save up to 50% on recurring phone costs
  • All the bells and whistles including: auto-attendant, mobile integration, call groups, ring groups, multi-language support and more
  • Work from the office or the road through the same full-feature system
  • Lifetime warranty on equipment
  • 1-stop customer support
What does an IT firm do?2020-01-10T03:33:07-08:00

An IT firm provides direct IT management, remote and on-site technical support, data recovery services, emergency IT services, IT consulting,
infrastructure services, and more. In other words, it’s a first-rate IT department that you can hire on a per-job or monthly basis.

These services are primarily used by small businesses throughout San Diego and across California that require IT support but don’t need or
currently lack an internal IT department. In some cases, IT firms may also be hired by companies whose IT employees lack the necessary training
or experience required to perform a certain IT task.

What is on-site technical support?2020-01-10T03:49:52-08:00

The more complex a device, the more difficult it is to fix. Needless to say, computers and network systems
are comprised of a large number of high-tech hardware and software components, and as such can be exceedingly
difficult to repair. Trying to do so remotely (such as via phone), can be inefficient, frustrating, and unreliable.

Luckily for you, on-site technical support solves that problem. By sending our experts straight to your location,
The Computer Admin is able to tackle your problem head-on and solve it in record time. You and your employees will
be able to focus on your work while we deal with your issue.

What is a VoIP number?2020-01-10T04:00:44-08:00

A VoiP number (also known as virtual phone number or Voice Over IP) is an actual telephone number that is assigned to
a certain user, but not to a specific phone line. This allows you to use the same VoiP number to make calls from any
place and any device, including computers, phones, VoIP phones, and tablets.

How does VoIP work?2020-01-10T06:58:15-08:00

Instead of routing calls through a phone line, VoIP uses the Internet and LANs (Local Area Networks) to place calls.
Not only does this make VoIP both faster and more affordable, it also means your calls are unaffected by traditional landlines.

This prevents problems such as low sound quality due to distance, unstable connection, or even complete communication
breakdowns due to outdated or malfunctioning landlines. With VoIP, you’ll never be at the mercy of a phone company.

What is the difference between fixed and non-fixed VoIP?

A fixed VoIP service is associated with a physical location and can’t be obtained by an individual or organization that is
outside the US. As their name suggests, non-fixed VoiP services don’t have to be associated with an address and can therefore
be easily obtained by organizations and individuals not located in the country.

Will my VoIP in San Diego use San Diego area code?

Not unless you want it to. Unlike standard phones, your VoIP number can have an area code of your choosing. This is invaluable if,
for example, you wish to use the top VoIP San Diego has to offer, but you don’t want to pay the fees for long-distance calls.
By enabling you to choose a local number, VoIP saves you money and helps you establish credibility. It’s also useful if you want
to have multiple local numbers that all route to the same location.

What is the difference between fixed and non-fixed VoIP?2020-01-10T04:03:59-08:00

A fixed VoIP service is associated with a physical location and can’t be obtained by an individual or organization that is outside the US.
As their name suggests, non-fixed VoiP services don’t have to be associated with an address and can therefore be easily obtained by
organizations and individuals not located in the country.

Will my VoIP in San Diego use San Diego area code?

Not unless you want it to. Unlike standard phones, your VoIP number can have an area code of your choosing. This is invaluable if, for example,
you wish to use the top VoIP San Diego has to offer, but you don’t want to pay the fees for long-distance calls.

By enabling you to choose a local number, VoIP saves you money and helps you establish credibility. It’s also useful if you want to have multiple
local numbers that all route to the same location.

What are managed IT services?2020-01-10T04:05:04-08:00

In the past, IT firms used to charge an hourly fee, or on a problem-by-problem basis. Managed IT services are the opposite of that:
they combine proactive monitoring of IT infrastructure or workstations with unlimited IT support packages that charge a flat monthly fee.

In other words, because they don’t charge on a per-case basis, a dependable San Diego company that provides managed IT services has a
vested interest in keeping your computers and network systems in tip-top shape at all times. In addition to keeping expenses low, this
will also prevent downtime and make sure any problems are solved ASAP.

Why your business needs managed IT services2020-01-10T04:06:31-08:00

Sooner or later, every computer, phone, or other piece of technology will start acting up or even break down completely.
If this happens to your work computer or even your company’s entire network, it can cause devastating financial losses due to downtime and missed deadlines.

That’s where the finest managed IT services in San Diego come in. In addition to supplying the full range of remote and on site IT services, our superb IT technicians can also recover and backup data, upgrade your network, and help protect your business.

Are managed IT services in California expensive?2020-01-10T04:15:27-08:00

Not if you hire The Computer Admin. We strive to improve the lives of freelancers and small businesses alike by offering them
managed IT services that are both highly effective and competitively-priced.

We achieve this by creating unique service plans that are designed to fit your particular needs and budget. This way, you’ll
be able to get exactly the support your business needs without breaking the bank. This is one of the many reasons why we’re
among the best IT companies in San Diego.

How much do you charge small businesses for IT support in San Diego?

It’s impossible to provide a universal answer to this question. The reality is that different services have different costs,
many of which are further affected by the client’s specific needs. For instance, the price of replacing a network card varies
widely depending on the brand and model of the replacement hardware.

When in doubt, it’s best to contact The Computer Admin and describe your situation to our personnel. We will suggest the most
effective and budget-friendly solution for your problem.

What is data recovery?2020-01-10T07:01:15-08:00

All data is stored either on a hard drive (an actual disk on which data is written) or on some type of flash storage
(high-speed, electrically-programmable memory). Both flash storage and hard drives can be physically damaged or have
their software corrupted in some way, causing the data on them to become inaccessible or even completely destroyed.

Data recovery is the process of taking a faulty hard disk or flash storage, and recovering some or all of the data
that was stored on it before it malfunctioned. Unfortunately, data recovery isn’t always possible, which is why
backing up your data is critical.

What is data backup?

Data backup safeguards your important files by keeping an up-to-date copy of them on another computer. This computer can either be located on your premises (on-site) or elsewhere (off-site). Which of these two backup options you choose depends on your specific needs.
For example, if you run a video editing business, you likely work with large media files that need to be readily available at all times, making on-site backup the superior option. On the other hand, if you store a lot of sensitive client information, having it backed up off-site is both safer and more convenient.

Why do I need off-site data backup?

Most modern SSDs and hard drives are built to last a decade or more, but that doesn’t mean they can’t be damaged or stolen. Power outages, system failures, fires, floods, burglaries, computer viruses, and other unforeseen events can all cause your data to become corrupted or lost.
At best, this will cause downtime and financial losses for your company. At worst, it can ruin your company and even cause you to get sued for losing sensitive client data. Off-site data backup prevents this problem by literally keeping your valuable files at a different location.

How do I optimize my company’s network?2020-01-10T07:04:30-08:00

Not even the most skilled craftsman can do much without the right tools. Likewise, companies are often held back by their own
badly-organized computer networks. After all, you can’t get much work done if you’re constantly wrestling with your own
inefficient network system.

As one of the best IT companies in San Diego, The Computer Admin provides
second-to-none IT consulting that can help you set up a robust network system that greatly improves productivity and makes
full use of your available resources.

What computer hardware should I buy?

This depends on what work you and your employees are doing. Resource-intensive work such as photo editing and 3D design requires
powerful hardware and a large storage capacity, and it can’t be done at all on an old or slow machine. On the other hand, the MS
Office package doesn’t run any worse on a mid-tier laptop than it does on a cutting-edge workstation.

The trick is to buy a system that fits your company’s needs without going overboard or buying something that’s low-end. The good
news is, our hardware gurus can recommend the equipment that perfectly suits your workload and even find places where you can
purchase it at an affordable price.

What’s the #1 IT service company in San Diego?2020-01-10T07:05:58-08:00

If you need top-of-the-line network planning and organization, managed IT services, VoIP number setup, backup and disaster recovery,
or emergency IT support services, look no further than The Computer Admin.

We’re a client-oriented San Diego firm that tailors its services to meet your particular requirements and budget. As one of the top IT companies in California, we’re not only able to tackle all kinds of Mac, Windows, and Linux-related problems, we can also fix and set
up your faxes, printers, and other peripherals.

Would you like to book our services, or learn more about what we do? If so, feel free to reach out to us today. Your satisfaction is guaranteed.

Protection + Peace of Mind with No Obligation + No Contract!

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